Accepting these terms
By using rivetrelay.com you agree to these terms. If you do not agree with them, please do not use the site.
We may update these terms as the site grows. The date at the top of this page tells you when they last changed, and continuing to use the site after a change means the updated terms apply.
Who we are
Rivet Relay designs practical AI systems that answer, route, follow up, update, and keep everyday business work moving. In these terms, “we”, “us”, and “our” mean Rivet Relay, and “you” means the person using the site.
The email address published on this site is the way to reach us.
What this website is
This site describes services we offer and explains, in general terms, how automations of that kind normally work.
Service descriptions are written to explain a capability, not to specify a deliverable. Which systems connect, what a workflow does, what it collects, and what it is allowed to say all depend on the business, the tools already in place, and what is agreed in writing. Nothing here is an offer, a quote, a price, or a commitment to build anything in particular.
No client relationship from browsing
Reading this site, using the automation assessment, sending the contact form, or emailing us does not create a client relationship and does not commit either of us to anything.
We take on work under a separate written agreement that sets out scope, responsibilities, fees, and timing. Where that agreement and this page disagree, the agreement controls.
Examples, diagrams, and the assessment
The workflow diagrams, sample sequences, and industry examples on this site are illustrations. They show the shape of an automation, not a record of a specific client engagement, and they are not a guarantee of any result in your business.
The automation assessment on the homepage is a simple starting-point tool. It gives a general suggestion based on the option you pick, it stores nothing, and it is not a recommendation, an audit, or professional advice about your business.
Not professional advice
Nothing on this site is legal, financial, tax, regulatory, or compliance advice. Automations touch things like customer records, messaging consent, and recorded calls, and the rules for those vary by state and by industry.
Before acting on anything you read here, take advice from someone qualified to give it for your situation.
Acceptable use
You may read this site, share links to it, and print or save pages for your own reference. You agree not to:
- Use the site for anything unlawful, or in a way that breaks someone else's rights.
- Probe, scan, or test the security of the site, or try to reach any part of it that is not public.
- Interfere with the site, overload it, or disrupt it for anyone else.
- Scrape or harvest the site at a scale that burdens it, or copy it to build a competing site.
- Misrepresent yourself, or imply an association with Rivet Relay that does not exist.
- Send false or misleading information through the contact form, or use it to send advertising, solicitations, or bulk messages.
Our content and brand
The copy, diagrams, layout, design, and code of this site belong to Rivet Relay, and the Rivet Relay name and logo are ours. You may not copy or reuse them for commercial purposes, or use our name or logo in a way that suggests we endorse you, without our written permission.
Quoting a short passage with a link back to the page it came from is fine.
Links to other sites
Where this site links somewhere else, we do not control that destination and we are not responsible for its content, its accuracy, or its practices. A link is not an endorsement.
Availability and changes
We may change, move, or remove any part of this site at any time, and we do not promise it will always be available or free of errors. Pages may go offline for maintenance, and content may be updated or retired without notice.
Disclaimer
The site and everything on it are provided as is and as available, without warranties of any kind, whether express or implied. To the fullest extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the site will be uninterrupted, secure, or error-free, or that the information on it is complete, current, or suitable for your situation.
Limitation of liability
To the fullest extent the law allows, Rivet Relay is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, arising out of your use of this site, even if we have been told such damages are possible.
Some states do not allow certain limitations, so parts of this section may not apply to you. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute arising out of these terms or your use of this site will be brought in the state or federal courts located in Texas, and you agree to those courts hearing it.
If any part of these terms is found unenforceable, the rest stays in force.